Privacy Policy

Last updated: January 2026

Information We Collect

When you make a purchase on BrillBuy, we collect:

  • Name and contact information (email address)
  • Delivery address
  • Order details and purchase history
  • Payment information (processed securely by Stripe)

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to customer service enquiries
  • Improve our website and services

Payment Security

All payment processing is handled by Stripe, a PCI-compliant payment processor. We never store your card details on our servers.

Cookies

We use essential cookies to maintain your shopping basket and session. We do not use tracking cookies for advertising purposes.

Data Retention

We retain your order information for as long as necessary to fulfil our legal and business obligations. You can request deletion of your data by contacting us.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data

Contact Us

If you have any questions about this privacy policy, please contact us.